Privacy Policy
This policy explains what personal data LanguageInTuition (operated by [full legal name], contact: info@languageintuition.com) collects, why, and what your rights are. It is written to comply with UK GDPR.
What I collect, and why
- Booking details (name, email address, appointment time) — collected through Google Calendar when you book a call or a session, to schedule and confirm appointments and send reminders.
- Programme information (your level, goals, assessment results, progress notes) — to deliver the coaching and measure progress under the Progress Guarantee.
- Session recordings — made for your personal revision. They are shared with you and are not published or used publicly without your written consent.
- Payment records (amounts, dates, invoices) — to manage payments and meet accounting obligations. Card details are handled by the payment provider, never stored by me.
- Correspondence (emails, messages) — to answer you and follow up on your programme.
What I do not do
I do not sell your data, share it with third parties for marketing, or run advertising trackers on this site. This site loads fonts from Google Fonts and map data from a public CDN; those providers may see your IP address when the page loads.
Where your data lives
Data is stored in my business Google Workspace account (email, calendar, files) and in the tools used to deliver the coaching (for example Quizlet for vocabulary lists — lists contain course vocabulary, not your personal details). These providers may process data outside the UK under their own safeguards.
How long I keep it
Programme records and correspondence are kept for the duration of our work together and up to 6 years afterwards (legal and accounting obligations). Session recordings are deleted [retention period, e.g. 12 months after the end of the programme]. You can ask for earlier deletion at any time.
Your rights
Under UK GDPR you can ask to access, correct, delete, or receive a copy of your personal data, and object to or restrict its processing. Write to info@languageintuition.com and I will respond within one month. You can also complain to the ICO (ico.org.uk).
Last updated: 7 July 2026.